NUAR Account Manager
Team: Communities
Reporting to: Senior Account Manager
Direct reports: None
Purpose
To work within the one team to support asset owners throughout their full NUAR lifecycle.
The funding for this role is through the NUAR programme for an initial one-year fixed term contract.
There is a possibility of an extension at the end of the fixed term contract. However, please note the fixed term contract is based on a fixed period determined by the timeline of the project, which is be driven by the funding available.
Posted: 20 November 2024
Key Responsibilities
- Working within the account management team, managing relationships with Local Authority and Highway Authorities throughout the entire NUAR journey, based on a regional structure within the team
- Build strong and trusting relationships across the Asset Owner (AO) organisation and industry groups at all levels
- Responsible for identifying and onboarding new asset owners and securing legal arrangements including liaison between legal departments
- Responsible for ensuring data refresh from AOs according to agreed refresh rates to ensure currency of data in the NUAR platform
- Responsible to increased adoption of NUAR platform by AOs and contractors
- Working closely with other teams within the programme to ensure a smooth customer journey through the lifecycle
- Responsible for arranging and running onboarding, refresh and adoption workshops.
Skills
Proven experience of business-to-business account management and relationship building ideally cross sector (essential)
Proven communication skills including presentation skills (essential)
Self-starter (essential)
Analytical skills (essential)
Problem solving (essential)
Knowledge
Knowledge of how local government is structured (essential)
Knowledge of the utility and street works sector (desirable)
Project management skills (desirable)
Customer relationship management (CRM) software skills (desirable)
Vision & Values:
We are:
- Enthusiastic about our work
- Rigorous in our delivery
- Continuously thinking about improvement
- Making a difference to society
- Excelling at what we do best
- Overall, we take pride in what we achieve together
Compliance: The post holder will conform to established Quality, Information Security, IT, Health and Safety, Equality and other GeoPlace policies and procedures as defined in the Company Handbook.
Employee Benefits
- Ability to work in the central London office or work from home with some occasional office working
- 25 days holiday (in addition to normal and public bank holidays) per year
- 10% of your working week can be spent taking part in Learning and Development
- Group Personal Pension (minimum employer contribution is 4%)
- Employee subscription to Udemy training
- Group Income Protection Scheme (on completion of probation)
- Life Assurance Scheme – 3 x salary (on completion of probation)
- Interest free season ticket loan (on completion of probation)
- Cycle to Work scheme (on completion of probation)
How to apply
Interviews will be conducted via video technology and in person.
Please send your CV and a one page maximum cover letter explaining explaining why you are suitable for the role, what skills you have and why you want to work for GeoPlace to [email protected]
Please ensure your eligibility to work in the UK before applying.
GeoPlace is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, gender identity, age, disability, religion or belief, sexual orientation, marriage or civil partnership, race, or pregnancy and maternity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
NO AGENCIES PLEASE
