Huntingdonshire Council has combined information from a number of departmental databases to create one centralised, accurate and up to date address and property list. This information is then used throughout the organisation to improve service delivery and performance including Council Tax, Electoral Register, Refuse Collection and the Councils Call Centre. The information is also used externally to residents via the Councils website where visitors can search for planning related information. Shortly address records will be shared with Cambridgeshire County Council through a joint CRM project and the district valuation office and emergency services working with Huntingdonshire Council are further improving their service to residents.
"Huntingdonshire Council has created a comprehensive list of addresses and properties including many features that do not have a âtraditional' address such as allotments or car parks," said Michael Nicholson, Managing Director of Intelligent Addressing, organisers of the awards. "Keeping this information accurate and up to date has delivered measurable benefits both to the Council, residents and partner organisations."
The work undertaken by Huntingdonshire District Council on their address information (Local Land and Property Gazetteer) forms part of a national initiative to improve efficiency and service delivery. The Council's address records link to a nationwide database called the National Land and Property Gazetteer (NLPG) that allows public authorities to freely share information across government departments, the National Health Services and emergency services for example.
The Exemplar awards acknowledge the effort, commitment and achievements of Local Authorities in creating, sharing and using accurate council information such as property databases and street gazetteers.
The 2006 NLPG / NSG Exemplar awards, organised by Intelligent Addressing and supported by the Improvement and Development Agency (IDeA), received a record number of entries and the presentation ceremony took place at the Radisson Edwardian Hotel, Manchester on the 10th October
10 October 2006