Case Studies

13 July 2020

The Internet of Things is a system of connected machines and computers that works without human intervention. Many of the devices linked to or by the Internet of Things are referred to as ‘smart’ devices, and Hull City Council is developing a city-wide smart operating system, known as City OS.

26 June 2020

06 June 2020

GeoPlace is working with central and devolved governments to include the UPRN in data sent to local authorities to support shielding measures for vulnerable people to COVID-19.

04 June 2020

In being a Permit scheme authority, the council is able to rely on accurate information from works promoters before carrying out work. This is because, the permit scheme provides a more formal way of booking time/road space on Highways.

19 May 2020

Improving services for citizens with one version of the truth

Designed to share data across the wider public sector, Lle (meaning ‘place’ in the Welsh language), is a hub for data and information related to Wales and the environment.

One-version-of-the-truth-improving-services-for-citizens-Welsh-Government.pdf

544.26 KB

18 May 2020

A GeoPlace commissioned study projects net benefits up to £202 million by 2020 from better use of the address and street data that councils create and maintain

03 April 2020

This case study explores how North East Lincolnshire Council has achieved improvements in its local address data against a backdrop of increased pressure on staff resources and I.T. challenges.

03 April 2020

The Partnership between Adur and Worthing councils is proving to be a nationally significant collaboration model, the first one of its kind.

02 April 2020

Hackney Council are using the UPRN to identify the most vulnerable people in our communities – and to give them the joined-up, practical support they need.

13 February 2020

Using the UPRN to improve collection of Land Transaction Tax in Wales

using-the-uprn-improves-collection-of-land-transaction-tax-in-wales.pdf

9.73 MB

13 February 2020

Defnyddio’r Rhif Cyfeirnod Eiddo Unigryw (UPRN) i wella casglu Treth Trafodiadau Tir yng Nghymru

defnyddior-rhif-cyfeirnod-eiddo-unigryw-uprn-i-wella-casglu-treth-trafodiadau-tir-yng-nghymru.pdf

9.74 MB

29 October 2019

Huntingdonshire District Council have improved internal processes to ensure that the Electoral Register is continuously maintained with new and updated addresses for residential properties.

24 September 2019

Using location to create understandable shareable insights

bringing-location-to-life-using-location-to-create-understandable-shareable-insights-from-complex-raw-information.pdf

409.01 KB

05 September 2019

Good communication is vital in our lives. Ofcom makes excellent use of Unique Property Reference Numbers (UPRNs) in AddressBase Premium and AddressBase Islands to ensure its policy analysis is dependable and authoritative.

25 June 2019

Nottingham City Council are pioneering smart cities with their app to manage their district heating system using FME integrated data technology. They have combined their district heating network data with the National Street Gazetteer (NSG) to create a visual resource for safer street works.

09 May 2019

HMRC - Working across government, tackling and preventing fraud using the UPRN

Case study based on a presentation from Andrew Letherby, Head of Monitoring, Digital Operations, HMRC at the GeoPlace conference 2019

bringing-location-to-life-working-across-government-tackling-and-preventing-fraud-using-the-uprn.pdf

437.99 KB

09 May 2019

Environment Roads and Facilities (ERF) digital transformation project

Bringing Location to Life - case study based on a presentation from Sophie Birchall-Rogerson, Senior Management Information Systems Officer, Conwy County Council at the GeoPlace conference 2019

bringing-location-to-life-environment-roads-and-facilities-digital-transformation-project.pdf

697.77 KB

25 September 2018

Linking people and places The Nation’s Census Address Custodians are our unsung heroes

linking-people-and-places.pdf

468.70 KB

25 July 2018

The Exemplar Award is awarded to the best example or demonstration of local address and/or street datasets providing quantifiable benefit to the citizen/authority/region/nation. This year's winner is Leeds City Council for its project to use local address data to verify population estimates. By using accurate data on the number of residential units, where they are located, and which ones are vacant, a far more accurate population estimate is able to be calculated at any period of time.

12 July 2018

Protecting traffic sensitive streets in East Sussex

c6cb3fd10c8209a7f980e456f234b314ec7089be-v3.pdf

402.64 KB

10 May 2018

Rhondda Cynon Taff County Borough Council - UPRNs make waste collection operations more efficient

Linking people and places - case study from Rhondda Cynon Taff County Borough Council for GeoPlace Exemplar Awards 2018

linking-people-and-places-7.pdf

824.18 KB

04 January 2018

In 2010, Oxford City Council implemented a new domestic and trade waste recycling software system. This system was designed to be underpinned by the Local Land and Property Gazetteer (LLPG).

04 January 2018

The London Borough of Redbridge have used their Local Land and Property Gazetteer (LLPG) matched Electoral Roll to help model submissions for the 2016 Ward Boundary Review.

25 October 2017

In 2013, the London Borough of Camden developed a Residents Index using a Master Data Management (MDM) platform. The Camden Residents Index (CRI) unites information from multiple council data sources to create a single, consistent view of residents across the borough and the council services that they are accessing. The system uses sophisticated probabilistic matching techniques to link records from different business system together to produce a single golden view of the citizen and the household.

09 October 2017

As with many other local authorities in England and Wales, Salford City Council faces challenges to reduce costs whilst improving levels of customer satisfaction.

09 October 2017

For many years Bath and North East Somerset (BANES) Council operated a paper-based Street Naming and Numbering (SNN) system. It became increasingly untenable with the expansion in workload, the need to cut administration costs, and the desire from applicants to apply and pay on line.

21 September 2017

InSmart -Integrated Smart City Planning is a three year, European funded project which involves four European Cities working in partnership towards a sustainable energy future. The primary objective of the project is to develop sustainable energy action plans for each partner city.

10 July 2017

The London Borough of Harrow have created an internal dashboard as a simple and effective way to provide instant information about systems linked to their Local Land and Property Gazetteer (LLPG) across the council.

02 May 2017

Understanding local populations between censuses

84d6c4a72a7b44c5ea4e198b9c2a003f09d4b017-v3.pdf

6.36 MB

18 January 2017

Northumberland County Council achieved digital transformation in their online reporting tools aimed at residents. The tool can be used to report street lighting faults; missed bin collections or potholes. The tool has achieved efficiencies for the authority as well as an improved customer experience. All this has been enabled through effective use of existing resources, including the Local Land and Property Gazetteer (LLPG) and the Local Street Gazetteer (LSG).

30 December 2016

British APCO has been working with the Cabinet Office, Welsh Government and ACPO members from both the emergency services and the commercial sector to look at the problem of exchanging incidents between agency control rooms.

26 October 2016

In June 2012, Leeds City Council became a permit scheme authority. The permit scheme is facilitated by the National Street Gazetteer (NSG) and improved by the quality of Additional Street Data (ASD).

05 October 2016

In line with other authorities, Bath and North East Somerset Council have been faced with a decrease in government funding. In response, the council chose to raise income, and minimise cuts to their services.

11 August 2016

Brighton & Hove Council are linking their street works information with the enhancement of the Street Lighting Inventory, for a more efficient process. This was particularly important to the street works engineers.

14 July 2016

When Wiltshire County Council became a unitary authority, it inherited Local Land and Property Gazetteers (LLPGs) from its previous four district councils. The LLPG which now holds 250,000 addresses, has been integrated into a number of core business systems allowing the council to benefit from accurate addressing, reduce the duplication of effort and minimise the risk of errors as well as providing consistency for its customers.

14 July 2016

In late December, 2015, Leeds City Council faced intense flash flooding within its area. Urgent action was needed to identify all affected buildings. The Business Rates and Council Tax departments needed to identify flooded areas in order to avoid any miscommunication with regards to missed payments and provide mandatory relief. The Unique Property Reference Number (UPRN) became a key driver in the assessment of the entitled relief for all residential and commercial properties.

14 July 2016

Huntingdon's use of Cambridgeshire County Council's Public Right of Way Data

huntingdonshires-use-of-cambridgeshire-county-councils-public-right-of-way-data.pdf

1.86 MB

14 July 2016

Evidence based procurement returns £800,000 per annum in Bromley

evidence-based-procurement-returns-£800000-per-annum-in-bromley.pdf

2.90 MB

25 May 2016

2010 Exemplar Awards case study booklet

8d3b5f3165f4c58c9b486774e10aa99b5571b864-v3.pdf

4.47 MB

20 May 2016

Cambridgeshire Fire and Rescue Service (CFRS) has harmonised the address data it uses in preparation for the FiReControl project.

20 May 2016

Lincolnshire Fire and Rescue Service (LFRS) was been involved in a data capture and migration exercise. This was to align its current gazetteer with the National Land and Property Gazetteer (NLPG) in preparation for the FiReControl initiative.

20 May 2016

Dudley Metropolitan Borough Council has developed an in-house geographic information (GI) service that has become a business critical product within the company.

20 May 2016

Kent County Council's Highway Services has been using the National Street Gazetteer (NSG) as a base and the Associated Street Data (ASD) as a means to record detailed environmental information.

20 May 2016

Nottingham City carried out an innovative project producing population figures excluding students living in the area. This resulted in more accurate figures and targets and new areas of need being identified.

20 May 2016

Oxford City Council encourages sharing of information across departments, using geographical information systems (GIS) and a rationalised back office regime.

20 May 2016

Accurate incident location in Surrey

Surrey Fire and Rescue Service (SFRS) has built a state-of-the-art dynamic mobilisation system. This dramatically speeds up response times to incidents.

Accurate-incident-location-in-Surrey.pdf

992.59 KB

20 May 2016

Northumberland Council - joining up intelligence for improved service delivery

joining-up-intelligence-for-improved-service-delivery.pdf

818.17 KB

27 April 2016

Using the UPRN as the key to creating a unified Customer Index

using-the-uprn-as-the-key-to-creating-a-unified-customer-index.pdf

507.21 KB

19 January 2016

Non-Domestic Rates - maintenance and benefits of the data

an-exploration-of-the-best-process-for-keeping-non-domestic-rates-data-up-to-date-and-the-potential-benefits.pdf

1.45 MB

19 January 2016

Promoting address and street data within your authority - a 'how to' guide

promoting-address-and-street-data-within-your-authority-a-how-to-guide.pdf

1.50 MB

19 January 2016

Linking internal systems within your authority - benefits and considerations

linking-internal-systems-within-your-authority-benefits-and-considerations.pdf

952.60 KB

08 December 2015

The address team at Wychavon District Council carried out an extensive data cleansing exercise of the authority address data. Through the improved data quality, the team can support digital transformation by using the validated address data to link up information across the authority to provide a consistent, joined-up view of data.

16 November 2015

Newham has developed an external web application, powered by the UPRN, which has enabled the school admissions team to work more efficiently, accurately and provide more transparency in admissions.

29 October 2015

Case study - GeoPlace supporting authorities

4fc6043823a2c28de6b04ff85c38726f794d8255-v3.pdf

3.27 MB

29 July 2015

Oxford City Council has a significant land holding portfolio, a large percentage of which were not registered with the Land Registry. This case study describes how Oxford has made their register of property holdings electronic and accessible:

29 July 2015

Boundary changes and the introduction of the Individual Elector Registration initiative in 2014 led to significant changes in how the elections function was supported by the Information Management team

29 July 2015

During the Swine Flu epidemic in 2009 Torfaen County Borough Council had an urgent need to identify vulnerable people living in the borough. A system was needed which allowed Emergency Planning, Social Services, and other relevant departments to spatially identify people at risk at short notice.

29 July 2015

Worcestershire County Council One version of the truth

worcestershire-county-council-one-version-of-the-truth.pdf

763.72 KB

29 July 2015

Leeds match data to uncover council tax revenue

leeds-city-council-the-benefits-of-data-matching.pdf

2.83 MB

17 July 2015

The role of 'place' in improving public services

the-role-of-place-in-improving-public-services.pdf

4.03 MB

17 July 2015

Driving efficiency through improvement and innovation

driving-effiency-through-improvement-and-innovation.pdf

3.79 MB

17 July 2015

Using local knowledge for national benefit

using-local-knowledge-for-national-benefit.pdf

8.26 MB

17 July 2015

Working together across the public sector

working-together-across-the-public-sector.pdf

3.90 MB

17 July 2015

Everything happens somewhere

0aa8cea3f55b6bf68fa1b3a0187c89b252637505-v3.pdf

5.34 MB

17 July 2015

Improving efficiency and service delivery

improving-effiency-and-service-delivery.pdf

2.46 MB

17 July 2015

Delivering better services to citizens

delivering-better-services-to-citizens.pdf

2.92 MB

17 July 2015

Delivering service improvement through addressing

delivering-service-improvement-through-addressing.pdf

842.29 KB

02 October 2013

Exemplar Award Winner- Citizens Award 2013: Reigate and Banstead Borough Council

01 October 2012

The NSG ensured minimum disruption to the Olympic Route Network

Ensuring-minimum-disruption-tothe-Olympic-and-Paralympic-RouteNetworks-through-the-NSG.pdf

474.43 KB

01 October 2009

Underpinning transformational government

Series of case studies from the 2009 Exemplar Awards. 'Celebrating 10 years of the NLPG'

Underpinning-transformational-government-celebrating-10-years-of-the-NLPG.pdf

4.74 MB

01 October 2008

Alliance NSG Exemplar Award Runner-up – Best streetworks application 2008: Kent Highway Services.