Delivering service improvement through addressing: Tandridge District Council.
For Tandridge District Council’s e-Champion Officer, Stuart Mitchenall, standardisation of addressing and data consistency are the NLPG’s key long-term benefits – although it is delivering cost-savings for the council as well. To maximise the proliferation of its benefits, the authority’s LLPG is also available on the council intranet with links to all main systems.
Stuart is confident that the council is now accurately describing all properties in the district, and this has been central to Tandridge’s adoption of the LLPG as a key corporate data file for all systems within the authority. Using UPRNs and an authority-wide document management tool, staff can link their respective data from revenues and benefits, planning, and non-domestic rates with the LLPG address.
"The LLPG has really given us the impetus to do things. For instance, we are now scanning planning documents as far back as 1948 and linking that data too. Our gazetteer will be further enhanced and we are moving in the direction whereby the LLPG will be the definitive source of addressing in our local area."