Delivering service improvement through addressing: Royal Borough of Kingston-upon-Thames.
One of local government’s pioneers in using geographic information systems and an LLPG to improve services, the Royal Borough of Kingston-upon-Thames uses the NLPG’s unique referencing to join together disparate systems that provide the core addressing layer within its award-winning ISIS-OnLine service.
ISIS (Integrated Spatial Information Systems) seeks to answer the inevitable end-user questions of ‘Where is it?’ and ‘What’s there?’. ISIS-OnLine is a public access service that allows customers to search for a property and to view mapping and linked data such as dimensions, planning history and even 360-degree photography.
As each NLPG record contains a UPRN and co-ordinate, this simple but powerful concept is all that is needed to tie together disparate systems and technologies.
What makes ISIS-OnLine different is its emphasis on imagery that allows a user to pan and zoom to search a map, to select a feature, or to view photographs and video clips related to property.