The Awards recognise outstanding service delivery by local authorities using the National Land & Property Gazetteer (NLPG) and National Street Gazetteer (NSG).
This year the Awards ceremony took place at the Kings & Queens Hall of the Ramada Jarvis Hotel in Leicester on Wednesday 17th October 2007 as part of the NLPG and NSG â Underpinning Transformational Government conference. The conference included presentations by Tim Garrood, project consultant for the FiRE Control Project and Phil Stoneman from the Metropolitan Police providing further evidence of the increasing validity of the NLPG and the NSG as the definitive sources of street and property information for the nation. Tim Allen, Programme Director of LG Analysis and Research from the Local Government Association presented a high level overview on the likely impact of the forthcoming Location Strategy and European Regulations on the local government community. Lucy de Groot, Executive Director of IDeA, presented the Awards and spoke about the wider need for gazetteers in delivering the public sector transformation agenda.
The Exemplar Award categories and winners:
- Most creative use Kingston Upon Hull City Council
- Best business process Plymouth City Council
- Best performing authority Huntingdonshire District Council
- Best performing region South East
- Best business integration Devon County Council
- Best gazetteer integration Devon County Council
- Best performing authority Southend-On-Sea Borough Council
- Best performing region South West
The NLPG and NSG are two key initiatives to improve efficiency and service delivery. The sharing of accurate address information across local government departments, emergency services, national and regional government is a vital component in the drive to facilitate and improve efficiency and service delivery. The NLPG makes this possible through linking local authorities' Local Land & Property Gazetteers. Similarly the NSG links local authorities' Local Street Gazetteers and is a key dataset supporting the NLPG and street management.
Michael Nicholson, Intelligent Addressing's Managing Director, said, "We are delighted to be able to announce the winners of the 2007 NLPG and NSG Exemplar Awards. Over the last year we have seen further evidence of the improving status of both the NLPG and NSG, such as the choice of the NLPG by the FiReControl Project and a number of award winning regional shared CRM initiatives that use the NLPG as the single source of unambiguous location information.
Steve Brandwood, GI Programme Manager for the IDeA said, "We are delighted to support the NLPG and NSG Awards, which highlight where best practice solutions have been introduced and reward their success. This year has seen huge progress in the advance of the NLPG and NSG initiatives and these Awards continue the focus on the efficiency agenda within local government and its impact across the public sector. The Awards raise the profile of the NLPG and the NSG and go some way to recognising the hard work and vision of those working within Local Authorities to bring about further transformation. They reward success and encourage others to learn by their example, to improve efficiency and deliver better services across the country to the benefit of the citizens that they serve".
The winners and those highly commended implementations will be documented into a case studies booklet and will be made available on the NLPG website. The document detailing last year's case studies is available at www.geoplace.co.uk/documents/10181/127644/Delivering%20better%20services%20to%20citizens
17th October 2007
Notes to Editors:
Full list of winners:
Most creative use Kingston Upon Hull City Council
Best business process Plymouth City Council
Best performing authority Huntingdonshire District Council
Best performing region South East
Best business integration Devon County Council
Best gazetteer integration Devon County Council
Best performing authority Southend-On-Sea Borough Council
Best performing region South West
Winner - NLPG Most creative use Kingston-upon-Hull City Council
The use of the NLPG and NSG in the flood response constituted an unusual project in so far as there was no business case and planned schedule for these specific activities. Everything was done in hours or days, and was driven by necessity.
The ability to very quickly link a trusted data source with a number of different service areas illustrates the case for embedding the LLPG and LSG at the core of an authority's business. It would have been impossible to respond to the floods as the authority did without an existing infrastructure built around the LLPG.
Winner - NLPG Best business process transformation Plymouth City Council
Plymouth has been a major 'flag carrier' for the NLPG by illustrating how very significant benefits can be achieved locally through effective implementation of the LLPG as a fully integrated corporate resource. Plymouth's LLPG project has become central to achieving significant gains in efficiency and service to the direct benefit of staff, external agencies and the public.
The LLPG team has won strong acclaim internally by demonstrating the value of the LLPG in improving council work and has identified a solid and achievable method of improving service delivery. By making it much easier for staff to access vital information through the LLPG there are not only benefits to customer service but the staff have a more amenable working environment. This ensures that the LLPG becomes a central component of more and more services with the LLPG continuing to underpin significant financial, customer service and operational benefits.
Winner - NSG 'Best Business Integration' Devon County Council
With 650 users using one linked system, the Devon County Council project is one of the largest and most comprehensive networks of its kind in the country. The scale of the project becomes increasingly apparent when adding the use of mobile working, web applications, GIS viewers, telephone card based wireless networking, video, photos and technical plans, layers and overlays.
The result is a system built on cooperation between services, hard work, investment and the drive to meet the needs of the County's collective customers. There has been real determination by the County Council and the 8 district councils to make this project work and it has succeeded.
Winner - NSG 'Best Gazetteer Integration' Devon County Council
The whole system the authority has developed has been built to serve the public in an improved and more efficient way. Devon have strived to embed both the NLPG and NSG in as many business areas as possible and emphasises that liaison with the districts is critical for a successful implementation of corporate gazetteers.
The resulting improved costs, efficiency and working practices within the county have made this a very successful system and a good example of the kind of savings that can be achieved under Gershon.
Intelligent Addressing is a specialist private sector consultancy (an SME) employing recognised experts in addressing. It was originally set up to help develop the National Land and Property Gazetteer (NLPG) on behalf of local government and now manages the NLPG and NSG central data hubs under the terms of the Mapping Services Agreement (MSA) with local government.
Intelligent Addressing contact:
Gayle Gander, Head of Marketing
Editorial enquiries and colour separation requests:
William Allbrook | T: 01666 826641 | F: 01666 824668
The Improvement and Development Agency (IDeA) The IDeA works in partnership with all councils, to enhance the performance of the best, accelerate the speed of improvement of the rest, and develop the sector as a whole. IDeA has brokered the Mapping Services Agreement (MSA) with Intelligent Addressing to develop the NLPG and NSG, through the Local Government Information House (LGIH), a wholly owned subsidiary of the Agency.
Working in partnership with the local government community developing national infrastructure projects that enable councils to deliver local services more effectively, LGIH acts as an intermediary between the public and the private sector enabling it to negotiate with private companies on behalf of local authorities in order to provide key parts of a technical infrastructure for improved service delivery.
The NLPG is a joint venture between the Information House and Intelligent Addressing Limited.