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NLPG helps mobilise Surrey Fire and Rescue

Posted: 21 January 2009

Surrey Fire & Rescue Service (SFRS) has introduced a new state of the art command and control system for mobilising its crews and appliances, using the NLPG (National Land and Property Gazetteer) as the primary source of property and building information.

Installed during December 2008, the system ensures the despatch of the nearest, quickest and most appropriate vehicle. It is expected to dramatically speed up response times, potentially saving lives and ensuring the safety of its personnel.

The NLPG is run on behalf of local government by the Improvement and Development Agency (IDeA) with Intelligent Addressing (IA) as the national custodian.

The software, designed specifically for the mobilisation task, includes a 'live map' interface, enabling command and control centre staff to see vehicle locations in real time. Once an incident has been reported, the system automatically chooses the nearest, best-equipped and appropriate appliance based on the fire type. A fire in a fourth floor flat for example will require an appliance with a ladder of appropriate height. The system also calculates the best routes based upon fire appliance travel time ensuring the correct vehicle is mobilised.

SFRS has been working with their local authorities, the police and the NHS for over two years to build on the excellence of the NLPG and further improve the quality of the data needed to support the system. It has also migrated all of its 'risk intelligence' relating to 50,000 properties to the NLPG, with which the command and control system is now fully interfaced. Unlike any other source of information, the NLPG supplies accurate sub-postcode location and risk information for properties and buildings, many of which have no postal address. By allying risk intelligence with dynamic location, the appropriate crews and appliances get routed to incidents more quickly and with greater accuracy. What's more, fire crews are better prepared as all the risk data will have been sent direct to the appliance's cab mounted data terminal well before arrival at the incident.

SFRS are also building a web portal to post change and update information gleaned from operations as it becomes available. Local authority gazetteer custodians will then access the portal in order to update, validate and improve the NLPG. The whole data migration plus the workflows for the vital update process has been achieved in close consultation with Intelligent Addressing, the NLPG custodian.

This project is in preparation for the switchover to a nationally linked network of nine Regional Control Centres (RCCs) across England by 2012 known as the FiReControl project. This will provide the fire and rescue service with the resources and specialist equipment it needs to meet the challenges of today's world such as industrial accidents, terrorist threats and weather related incidents. FiReControl's central command and control system will also use the NLPG as its primary source of property and building information.

21st January 2009

Notes to Editors:

The NLPG was initiated in 1999 to become the master address dataset for England and Wales and the central hub for the 376 address creating Local Authorities and their Local Land and Property Gazetteers (LLPGs). Based on unique property reference numbers (UPRNs) the underlying principle of these gazetteers is to provide a single definitive ad dress database for all departments and systems across a local authority in order to cut costs, improve efficiency and service delivery.

Intelligent Addressing is a specialist private sector consultancy (an SME) employing recognised experts in addressing. It was originally set up to help develop the National Land and Property Gazetteer (NLPG) on behalf of local government and now manages the NLPG and NSG central data hubs under the terms of the Mapping Services Agreement (MSA) with local government.

Intelligent Addressing contact:

Gayle Gander, Head of Marketing | 0207 747 3500 | E-mail: [email protected] | www.intelligent-addressing.co.uk, www.thensg.org.uk, www.nlpg.org.uk

Editorial enquiries and colour separation requests:

William Allbrook | T: 01666 826641 | F: 01666 824668

The Improvement and Development Agency (IDeA) The IDeA works in partnership with all councils, to enhance the performance of the best, accelerate the speed of improvement of the rest, and develop the sector as a whole. IDeA has brokered the Mapping Services Agreement (MSA) with Intelligent Addressing to develop the NLPG and NSG, through the Local Government Information House (LGIH), a wholly owned subsidiary of the Agency.

Working in partnership with the local government community developing national infrastructure projects that enable councils to deliver local services more effectively, LGIH acts as an intermediary between the public and the private sector enabling it to negotiate with private companies on behalf of local authorities in order to provide key parts of a technical infrastructure for improved service delivery.

The NLPG is a joint venture between the Information House and Intelligent Addressing Limited.

IDeA contacts:

Paul Bailey | 020 7296 6600 | Email: [email protected] | www.idea.gov.uk

The Surrey Fire and Rescue Service is the statutory fire and rescue service for the County of Surrey and is under the administrative and legislative control of Surrey County Council with 24 fire stations strategically sited throughout the County. The Service employs approximately 1000 staff and looks after a population of over one million people spread across an area of 1,663 square kilometres. The region features several large urban areas such as Guildford, Redhill and Woking, has 64 miles of motorway and is in close proximity to two of London's major airports, Gatwick and Heathrow.

Surrey Fire and Rescue Service Contact:

Joanna Pratt, Publicity and Customer Relations Manager | Tel: 01737 224027 | Email: [email protected] | www.surrey-fire.gov.uk

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