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Contact the Helpdesk

Our helpdesk can be contacted between 9am and 5.30pm Monday to Friday excluding bank holidays. 


Email: [email protected]

Helpdesk line for technical support: 020 7630 4602

GeoPlace switchboard: 020 76304600.


Find further contact details:

If you have feedback relating to the Publicly Viewable NSG, please refer to and contact the relevant local highway authority.


Useful for:



To transfer to specific GeoPlace staff or business enquiries

Tel: 020 7630 4600


For data support and enquiries

Tel: 020 7630 4602 or

[email protected]

Information line

For updates about any disruption to GeoPlace services

Tel: 0843 4620000

Data matching team

For issues related to data matching/linking

[email protected]

LLPG updates

For the Submission of Change Only Updates

[email protected]

Health Check Exceptions

For the submission of NLPG Health Check exceptions

[email protected]


To submit quarterly score cards data

[email protected]

NSG team

For LSG classification information to be sent to

[email protected]

GeoPlace communications

General non technical related emails from GeoPlace

[email protected]

Training account

Training related queries and to book a course place

[email protected]


For all recruitment related issues

[email protected]


Queries relating to the DCA contractual arrangements

[email protected]
Conference and Awards Queries about the Exemplar Awards and the GeoPlace annual conference [email protected]


You can also contact us via:

Twitter: @GeoPlaceLLP


Knowledge Hub: