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Case Study

Customer focus drives innovative partnerships

Delivering service improvement through addressing: Royal Borough of Kensington and Chelsea.

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Case Study

Joining forces and data to tackle recycling

Delivering service improvement through addressing: Forest Heath District Council.

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Case Study

How to address your customers

Delivering service improvement through addressing: High Peak Borough Council.

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Case Study

Opening the door to improved customer service

Delivering service improvement through addressing: Durham City Council.

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Case Study

Connecting with citizens through call centres

Delivering service improvement through addressing: Kingston-upon-Hull City Council.

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Case Study

Improving decision making authority-wide

Delivering service improvement through addressing: Stoke-on-Trent City Council.

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Case Study

High-quality addressing means high-quality services

Delivering service improvement through addressing: South Gloucestershire Council.

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Case Study

Streets ahead with online services

Delivering service improvement through addressing: Amber Valley Borough Council.

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Case Study

Providing improved access to the planning process

Delivering service improvement through addressing: Huntingdonshire District Council.

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Case Study

Providing access to services online

Delivering service improvement through addressing: London Borough of Brent.

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Case Study

Delivering service improvement through addressing

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